Terms & Conditions

Last Updated Date: 25 July 2022

Website Covered: doctor42.com

THE AGREEMENT: The use of this website and services on this website provided by ZYNECORE GLOBAL Private Limited (hereinafter referred to as "Owner") are subject to the following Terms & Conditions (hereinafter the "Terms of Service"), all parts and sub-parts of which are specifically incorporated by reference here together with the Privacy Policy. Following are the Terms of Service governing your useof doctors42.com (the "Website"), Doctor42 mobile app (“App”), all pages on the Website and any services provided by or on this Website or App ("Service"/ “Docotor42”).

By accessing either directly or through a hyperlink, the Website, and/ or availing any service from us, you engage in our "Service" and agree to be bound by the Terms of Service including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation vendors, buyers, customers, merchants,browsers and/ or contributors of content. You acknowledge and agree that the Website may use your personal information in the manner described in our {link to privacy policy} which sets forth how information collected about you is collected, used and stored.

Do not use this Service for emergency medical needs, if you are in a medical emergency call the respective emergency numbers available at your location. If you are thinking about suicide or other adverse activities, please do call the relevant emergency service number. The list of some helplines across the world can be found here {https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines}

Do not disregard, avoid, or delay in obtaining in-person care from your doctor or other qualified professional because of the information or advice you received through the platform.

The platform is not intended for any information regarding which drugs or medical treatment may be appropriate for you, and you should disregard any such advice if delivered through the platform.

We are not licensed to practice medicine and do not render medical care or medical advice .

DEFINITIONS
The parties referred to in these Terms of Service shall be defined as follows: Owner, Us, And We: The Owner, as the creator, operator, and publisher of the Website makesthe Website and certain Services on it, available to users. ZYNECORE GLOBAL Private Limited, Owner, Us, We, Our, Ours and other first-person pronouns will refer to the Owner and allemployees and affiliates of the Owner. You, the User, the Client: You, as the user of the Website, will be referred to throughout these Terms of Service with second-person pronouns such as You, Your, yours, or as Useror Client. For the purpose of these Terms of Service, the term "User" or "You" shall meanany natural or legal person who person is accessing the Website or App. The term '"Your"shall be construed accordingly. Parties: Collectively, the parties to these Terms of Service (the Owner and You) will be referred to as Parties.

ASSENT & ACCEPTANCE
By using the Website, You warrant that you have read and reviewed these Terms of Service andthat you agree to be bound by them. If you do not agree to be bound by these Terms of Service,

Please leave the Website immediately. The Owner only agrees to provide use of this Website and Services to you if you assent to these Terms of Service. Further, based on the Servi ces obtained bya User, additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the Users and the Owner.

AGE RESTRICTION
You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein.By using this Website, You represent and warrant that you are at least 18 years or of age and/or may legally agree to these Terms of Service as per the jurisdiction where you are located. The Ownerassumes no responsibility or liability for any misrepresentation of your age.

ABOUT THE SITE
The Website is an online platform, which provides listening, counselling and therapy services using online tools.

We reserve the right to refuse service or halt the services for a certain period at our sole discretion to anyone for any reason at any time.

The Website does not screen or censor the users who register on and access the Website. You assume all risks associated with dealing with other users and service providers with whom youcome in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party .

LICENSE TO USE WEBSITE
The Owner may provide you with certain information because of your use of the Website or Services. Such information may include but is not limited to, documentation, data, or information developed by the Owner, and other materials, which may assist in your use of theWebsite or Services ("Owner Materials"). Subject to these Terms of Service, the Owner grantsyou a non-exclusive, limited, non-transferable and revocable license to use the Owner Materials solely in connection with your use of the Website and Services. The Owner Materialsmay not be used for any other purpose and this license terminates upon your cessation of use of the Website or Services or at the termination of these Terms of Service. You agree not to collect contact information of other Users from the Website or download or copy any information by means of unsolicited access to communicate directly with themor for any reason whatsoever. Any unauthorized use by you shall terminate the permission or license granted to you by the Website and you agree that you shall not bypass any measures used by the Owne r to prevent or restrict access to the Website.

INTELLECTUAL PROPERTY
You agree that the Website and all Services provided by the Owner are the property of the Owner, including all copyrights, trademarks, trade secrets, patents and other intellectual property ("Owner IP"). You agree that the Owner owns all rights, title and interest in and to the Owner IP and that; you will not use the Owner IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Owner IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators(URLs), without express written permission from the Owner. In order to make the Website and Services available to You, You hereby grant the Owner a royalty-free, non-exclusive, worldwide license to copy, display, use, broadcast, transmit and make derivative works of any content You publish, upload or otherwise make available to the Website ("Your Content"). The Owner claims no further proprietary rights in Your Content. If you feel that any of your intellectual property rights have been infringed or otherwise violated by the posting of information or media by another of our users, please Contact Us and let Us know at support@doctor42.com.

USER OBLIGATIONS
As a user of the Website or Services, You may be asked to register with us. When you do so,you will choose a user identifier, which may be your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable you to use the Website and Services.

You must not share such identifying information with any third party and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. An email notification will suffice. You are responsible for maintaining the safety and security of your identifying information as well as keeping us apprised of any changes to your identifying information. The billing information you provide us, including credit card, billing address and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of your identifying information. Providing false or inaccurate information or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of these Terms of Service. The Owner reserves the right to refuse service, terminate accounts, or remove or edit content at its sole discretion.

You agree, confirm and acknowledge that you are responsible for maintaining the confidentiality of your password and any other security information related to your account (collectively "Account Access"). We advise you to change your password frequently and to take extra care in safeguarding your password. You agree, confirm and acknowledge that we will not be liable for any loss or damage incurred because of someone else using your account, either with or without your consent and/or knowledge. You agree and commit not to use the account or Account Access of any other person for any reason.

You agree and confirm that your use of the Platform, including the Consultation Services, is for your own personal use only and that you are not using the Platform or the Consultation Services for or on behalf of any other person or organization.

You agree and commit not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Platform and your relationship with the Service Providers and us.

PAYMENT & FEES
Should you register for any of the paid Services on this website or purchase or subscribe for any service on this website, you agree to pay us the specific monetary amounts required for those Services. These monetary amounts ("Fees") will be described to you during your account registration and/or confirmation process. The final amount required for payment will be shown to you immediately prior to final payment. By providing Doctor42 with payment information, you authorize Doctor42 to bill and charge your credit card or other payment methods. Payment for any ongoing Services is billed automatically until you notify us that you would like to terminate your access to the Services. We reserve the right to make changes to the services and Fees structure provided on Our Website at any time without any further notification. You are required to check the prices and services from time to time. If you have any concerns about a bill or a payment, please contact us immediately by sending an email to support@doctor42.com. We will evaluate your issue on a case-by-case basis and, at our discretion, take steps to resolve any issue, including but not limited to helping you find a new Service Provider, extending your subscription at no cost to you, and issuing partial or full refunds when applicable. In the event there are a connection disruption within the first ninety (90) seconds of the visit, no charge will be incurred. Thereafter, if there is an interruption, but your selected provider remains connected, the stated charge will still be made. In the event the selected provider loses the connection at any point in the visit, a charge may or may not be incurred. You will not be charged any fee other than the fee for your visit with your selected Provider.

ACCEPTABLE USE
You agree not to use the Website or Services for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of the Owner. You further agree not to use the Website or Services: To harass, abuse, or threaten others or otherwise violate any person's legal rights;9.2.2.To violate any intellectual property rights of the Owner or any third party; To upload or otherwise disseminate any computer viruses or other software that may damage the property of another; To perpetrate any fraud; To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;9.2.6.To publish or distribute any obscene or defamatory material; To publish or distribute any material that incites violence, hate or discrimination towards any group; To unlawfully gather information about others. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy, whether knowingly or unknowingly; (d) to violate any local, federal or international law, statute, ordinance or regulation; ((e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information or any content which is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way or assists in human trafficking or content that would violate rights of publicity and/or privacy or that would violate any law; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (I) to damage, disable, over burden, or impair the Website or any other party's use of the Website; (j) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (l) to personally threaten or has the effect of personally threatening other users. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. The Company has the full authority to review all content posted by Users on the Website. You acknowledge that the Website is not responsible or liable and does not control the content of any information that may be posted to the Website by You or other User of the Website and you are solely responsible for the same. You agree that You shall not upload, post, or transmit any content that you do not have a right to make available (such as, the intellectual property of another party). You agree to comply with all applicable laws, statutes and regulations concerning your use of the Website and further agree that you will not transmit any information, data, text, files, links, software, chats, communication or other materials that are abusive, invasive of another's privacy, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful or racially or otherwise objectionable, including without limitation material of any kind or nature that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, provincial, national, or international law or regulation, or encourage the use of controlled substances. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Termsof Service. You may not use our services for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including but not limited to copyright laws). The users can give an assessment of Service Providers. They are forbidden to give false or libelous assessments.

CONSULTATION
In the following circumstances, the Service Provide can stop providing the services to the user subject to informing the same to the Doctor42. the requirement of special personal counselling or therapy to the customer which the Platform is not suitable for; or the user not behaving properly or following the code of ethics of the Platform; or Once an intimation is received from the Service Provider regarding the cancellation ofthe session, the Doctor42 after considering the situation Doctor42 reserves the right to changethe Service Provider, suspend or even terminate the account of the user. There is no entitlement to counselling by a specific Service Provider. Doctor42 supports a holistic approach to mental health and the choices you have, to create the best counselling and listening services that match the user’s needs. If you feel that the Platform does not meet your expectations, you may change to a different provider at any time . Doctor42 does not endorse any specific tests, medications, products, or procedures through the Platform. The contents do not represent or warrant the contents, publication, or consultation appropriate or effective for you. The Service Providers are independent providers who are neither our employees noragents nor representatives. The Platform’s role is limited to enabling Counsellor Services. The Service Providers themselves are responsible for the performance of the Counselling Services. If a Service Provider you have been connected with stops using the Platform at any time after you have been connected, we will send an email to notify you that your Service Provider is no longer on the Platform and that you have the opportunity to match with a new Service Provider. Each session will be for a duration of a maximum of 42 minutes; thereafter the connection will be automatically terminated unless credits are added to the ongoing session.

REFUND
Except as prohibited under applicable law, Doctor42 may at its sole discretion providea full, partial or pro-rated refund for services rendered.

COMMUNICATION
You understand that each time uses the Website in any manner, you agree to these Terms. By agreeing to these Terms, you acknowledge that you are interested in availing and purchasing the Services that you have selected and consent to receive communications via phone or electronic records from the Website including e-mail messages telling you about products and services offered by the Website (or its affiliates and partners) and understandingyour requirements. Communication can also be by posting any notices on the Website. You agree that the communications sent to you by the Website shall not be construed as spam or bulk under any law prevailing in any country where such communication is received. Precise information about data processing is available in our {link to privacy policy}.

12.2.
PRIVACY INFORMATION
Through Your Use of the Website and Services, You may provide us with certain information. By using the Website or the Services, You authorize the Owner to use your information in India and any other country where we may operate. Information We May Collect or Receive: When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name or billing information. Depending on how You use Our Website or Services, Wemay also receive information from external applications You use to access Our Website, or We 10.7.If you feel the Counsellor Services provided by the Service Providers do not fit your needs or expectations, you may change to a different Service Provider who provides services through the Platform. Page 5 of 10 May receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others. How We Use Information: We use the information gathered from you to ensure your continued good experience on our website, including through email communication. We mayalso track certain of the passive information received to improve our marketing and analytics,and for this, we may work with third-party providers. How You Can Protect Your Information: If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose todisable cookies in your web browser. Please be aware that the Owner will still receive information about you that you have provided, such as your email address. If you choose toterminate your account, the Owner may store some information about you for future referencefor the following number of days: 60. After that time, it will be deleted.
For more information on how we deal with your privacy, please visit our Privacy Policy

ASSUMPTION OF RISK
The Website and Services are provided for communication purposes only. Doctor42 is purely a mediator of contact and provider of digital communicationchannels (Access Service Provider) and, as such, ensures the technical availability of the Platform. Doctor42 has no knowledge or access to the content of counselling sessions. You acknowledge and agree that any information posted on Our Website is not intendedto be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between you and the Owner. You further agree that your purchase of any of the services on the Website is at your own risk. The Owner does not assume responsibility or liability for any advice or other information given on the Website.

SERVICES
The Owner may provide services or allow third parties to provide services on the Website. The Owner undertakes to be as accurate as possible with all information regarding the services, including service descriptions and details. However, the Owner does not guaranteethe accuracy or reliability of any service and you acknowledge and agree that you avail such services at your own risk.
We will make reimbursements for returns without undue delay in the following manner:15.2.1. We will make the reimbursement using the same means of payment as you used for theinitial transaction unless you have expressly agreed otherwise; in any event, you will not incurany fees because of the reimbursement.

REVERSE ENGINEERING & SECURITY
You agree not to undertake any of the following actions: Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website or Services; Violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network .

DATA LOSS
We implement and use the best tools to protect your account and data. The Owner does not accept responsibility for the security of your account or content. You agree that your use of the Website or Services is at your own risk.

INDEMNIFICATION
You agree to defend and indemnify the Owner and any of its affiliates (if applicable) and hold us harmless against all legal claims and demands, including reasonable attorney's fees,which may arise from or relate to Your use or misuse of the Website or Services, Your breach Of these Terms of Service, or your conduct or actions. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defense if the Owner wishes.

SPAM POLICY
You are strictly prohibited from using the Website or any of the Owner's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

THIRD-PARTY LINKS & CONTENT
The Owner may occasionally post links to third-party websites or other services. You agree thatthe Owner is not responsible or liable for any loss or damage caused because of your use of any third-party links and services. You are advised to check the terms of the concerned websitesor services.

MODIFICATION & VARIATION
The Owner may, from time to time and at any time without notice to you, modify theseTerms of Service. You agree that the Owner has the right to modify these Terms of Service orrevise anything contained herein. You further agree that all modifications to these Terms of Service are in full force and effect immediately upon posting on the Website and those modifications or variations will replace any prior version of these Terms of Service unless priorversions are specifically referred to or incorporated into the latest modification or variation ofthese Terms of Service.
To the extent any part or sub-part of these Terms of Service is held ineffective or invalidby any court of law, you agree that the prior, effective version of these Terms of Service shallbe considered enforceable and valid to the fullest extent. You agree to routinely monitor these Terms of Service and refer to the Last Updated Date posted at the top of these Terms of Service to note modifications or variations. You furtheragree to clear your cache when doing so to avoid accessing a prior version of these Terms of Service.
You agree that your continued use of the Website after any modifications to these Terms of Service is a manifestation of your continued assent to these Terms of Service. In the event that you fail to monitor any modifications to or variations of these Terms of Service, You agree that such failure shall be considered an affirmative waiver of your rightto review the modified Agreement.

ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the Parties with respect to all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.

SERVICE INTERRUPTIONS
The Owner may need to interrupt your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Owner shall have no liability for any damage or loss caused because of such downtime .

TERM, TERMINATION & SUSPENSION
The Owner may terminate these Terms of Service with you at any time for any reason, with orwithout cause. The Owner specifically reserves the right to terminate these Terms of Service ifYou violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of the Owner or a third party, failing to comply with applicable lawsor other legal obligations, and/or publishing or distributing illegal material. If you have registered for an account with Us, You may also terminate these Terms of Service at any time by contacting us and requesting termination. Please keep in mind that any outstanding fees willstill be due even after the termination of your account. At the termination of these Terms of Page 7 of 10 Service, any provisions that would be expected to survive termination by their nature shallremain in full force and effect.

NO WARRANTIES
You agree that your use of the Website and Services is at your sole and exclusive riskand that any Services provided by us are on an "As Is" basis. The Owner hereby expressly disclaims all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. The Owner makes no warranties that the Website or Services will meet yourneeds or that the Website or Services will be uninterrupted, error-free, or secure. The Owner also makes no warranties as to the reliability or accuracy of any information on the Website orobtained through the Services. You agree that any damage that may occur to You, through Your computer system, or as a result of the loss of Your data from Your use of the Website orServices is Your sole responsibility and that the Owner is not liable for any such damage or loss.
All information, software, products, services and related graphics provided on this siteis "as is" and "as available" basis without warranty of any kind, either expressed or implied. The Website disclaims all warranties, expressed or implied including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and non- infringement or arising from a course of dealing, usage, or trade practice. The company makesno representation about the suitability of the information, software, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services. The Website makes no warranty that the use of the Website will be uninterrupted, timely, secure, without defect or error-free. You expressly agree that use of the site is at your own risk. The Website shall not be responsible for any content found on the Website . Your use of any information or materials on this site or otherwise obtained using this Website is entirely at your own risk, for which we shall not be liable. It shall be yourown responsibility to ensure that any products, services or information available through this website meet your specific requirements.
The Website assumes no responsibility for the accuracy, currency, completeness or usefulness of information, views, opinions or advice in any material contained on the Website.Any information of third parties or advertisers is made available without doing any changes and so the Website cannot guarantee accuracy and is not liable for any inconsistencies arising thereof. All postings, messages, advertisements, photos, sounds, images, text, files, videos or other materials posted on, transmitted through, or linked from the Website, are solely the responsibility of the person from whom such Content originated and the Website does not control and is not responsible for Content available on the Website. There may be instances when incorrect information is published inadvertently on our Website or in the Service such as typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Any errors, inaccuracies or omissions, may be corrected at our discretionat any time and we may change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required bylaw. No specified update or refresh date applied in the Service or on any related website shouldbe taken to indicate that all information in the Service or on any related website has been modified or updated.
The Website shall not be responsible for any interaction between you and the other usersor service providers of the Website. Under no circumstances will the Website be liable for anygoods, services, resources or content available through such third-party dealings or communications, or for any harm related thereto. The Website is under no obligation to becomeinvolved in any disputes between you and other users of the Website or between you and any Page 8 of 10 Other third parties. You agree to release the Website from all claims, demands, and damages arising out of or in connection with such dispute. You agree and understand that while the Website has made reasonable efforts to safeguard the Website, it cannot and does not ensure or make any representations that the Website or any of the information provided by you cannot be hacked by any unauthorized thirdparties. You specifically agree that the Website shall not be responsible for unauthorized accessto or alteration of your transmissions or data, any material or data sent or received or not sentor received, or any transactions entered into through the Website.
You hereby agree and confirm that the Website shall not be held liable or responsible in any manner whatsoeverfor such hacking or any loss or damages suffered by you due to unauthorized access of the Website by third parties or for any such use of the information provided by You or any spam messages or information that You may receive from any such unauthorized third party (including those which are although sent representing the name of theWebsite but have not been authorized by the Website) which is in violation or contravention of this Terms of Service or the Privacy Policy.
You specifically agree that the Website is not responsible or liable for any threatening,defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that the Website is not responsible for any content sent using and/or included in the Website by any third party.
The Website has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have noresponsibility for any additional expense omissions delays or acts of any government or authority. You will be solely responsible for any damages to your computer system or loss of datathat results from the download of any information and/or material. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
In no event shall the Website be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use orperformance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide Services, or to deliver the products or for any information, software, products, services and related graphics obtained through the site, or any interaction between you and other participants of the Website or otherwise arising out of the use of the Website, damages resulting from use of or reliance on the information present, whether based on contract, tort, negligence, strict liability or otherwise, even if the Website or any of its affiliates/suppliers has been advised of the possibility of damages. If despite the limitation above, the Company is found liable for any loss or damage which arises out of or in any way connected with the use of the Website and/or provision of Services, then the liability of the Company will in no event exceed, 50% (Fifty per cent) of the amount you paid to the Companyin connection with such transaction(s) on this Website.
You accept all responsibility for and hereby agree to indemnify and hold harmless the Owner from and against, any actions taken by you or by any person authorized to use your account, including without limitation, disclosure of passwords to third parties. By using the Website, you agree to defend, indemnify and hold harmless the indemnified parties from all liability regarding your use of the site or participation in any site's activities. If you aredissatisfied with the Website, or the Services or any portion thereof, or do not agree with theseterms, your only recourse and exclusive remedy shall be to stop using the site. NOTICES We may provide notices or other communications to you regarding this agreement or any aspect of the Platform, by email to the email address that we have on record, by regular mail or by posting it online. The date of receipt shall be deemed the date on which such noticeis given. Notices sent to us must be delivered by email to support@doctor42.com.

GENERAL PROVISIONS:
DISCLAIMER: This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does notrequire any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011that require publishing the rules and regulations, privacy policy and Terms for access or usageof doctor42.com (the "Website").
LANGUAGE: All communications made, or notices given pursuant to these Terms ofService shall be in the English language.
JURISDICTION, VENUE & GOVERNING LAW: Through Your use of the Website or Services, You agree that the laws of India shall govern any matter or dispute relatingto or arising out of these Terms of Service, as well as any dispute of any kind that may arise between you and the Owner, with the exception of its conflict of law provisions. In case any litigation specifically permitted under these Terms of Service is initiated, the Parties agree to submit to the exclusive jurisdiction of the courts at Kerala, India. The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. You hereby waive the right to any objection of venue, including assertion of the doctrineof forum non-convenient or similar doctrine.
ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by you. Should these Terms ofService, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by the Owner, the rights and liabilities of the Owner will bind and inure to any assignees, administrators, successors and executors.
SEVERABILITY: If any part or sub-part of these Terms of Service is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts willbe enforced to the maximum extent possible. In such condition, the remainder of these Terms of Service shall continue in full force.
NO WAIVER: In the event that we fail to enforce any provision of these Terms of Service, this shall not constitute a waiver of any future enforcement of that provision or of anyother provision. Waiver of any part or sub-part of these Terms of Service will not constitute a waiver of any other part or sub-part.
HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under these Terms of Service are for convenience and organization, only. Headings shall not affect the meaning of any provisions of these Terms of Service. NO AGENCY, PARTNERSHIP OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties because of these Terms of Service. No Party has anyauthority to bind the other to third parties.
FORCE MAJEURE: The Owner is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts, which may be due to unforeseen circumstances.
ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under these Terms of Service, including e-mail or fax. For any questions or concerns, please email us at the following address: support@doctor42.com.

Grievance Officer

Name: Address:
Email:
Arunima C
Zynecore Global (P) Ltd IIITMK Building, Technopark Rd, Technopark Campus, Karyavattom, Kazhakkoottam, Trivandrum, Kerala 695581, India.
Kerala - 695103
zynecoreglobal@gmail.com